Booking and stay information
Stay policies
Everything to know before you arrive, from booking confirmation to departure.
01
Arrival, departure & room readiness
Check-in starts at 12:00 noon, subject to the room being cleaned and ready. Check-out is at 11:50 am. All times are local Calabar time. Early check-in and late checkout require approval; contact the manager for availability and charges.
02
Families & occupancy
Families are welcome, and children of any age may stay. You do not need to enter the number of adults or children when sending an enquiry. The manager will confirm the most suitable room and any occupancy requirements directly with you.
03
Rates & full payment
Rates are fixed per room, per night, including taxes. The same nightly rates apply on weekends, holidays and weekly or monthly stays. One-night stays are welcome. Full payment (100%) is due immediately when booking. The manager verifies bank transfers before confirming the reservation.
04
Availability & unpaid requests
Submitting an enquiry does not reserve a room. There are no unpaid holds; availability is rechecked when payment is received. Ask the manager to check your dates and provide official transfer instructions before paying.
05
Payment received after availability changes
If your payment arrives after the requested room has become unavailable, you will receive a full refund of that payment.
06
Cancellation before arrival
Cancel before arrival to receive a refund of 90% of your room payment. The property retains 10%. This applies regardless of how close to check-in you cancel.
07
Non-arrival & communication
If you do not arrive but communicate with the property about your non-arrival, 90% of your room payment is refunded and 10% is retained. If you neither arrive nor communicate, there is no refund and the room remains reserved for you until your original checkout date.
08
Early departure
If you leave early, 90% of the value of your unused nights is refunded. The property retains 10% of the unused-night value. Nights already used are not included in this refund.
09
Changing your dates
Date changes are free when requested at least 24 hours before your scheduled check-in, subject to availability. Contact the manager to arrange and confirm any change.
10
Damage inspection & smoking
There is no separate refundable damage deposit. Guests must allow the property team to inspect the accommodation for damage. Smoking is not permitted indoors in any room or suite.
11
Complimentary airport pickup
Governor’s Suite and Presidential Suite guests may request one complimentary pickup from Margaret Ekpo International Airport, approximately 3 minutes from the property. Request at least 6 hours before arrival and provide your flight number, arrival date, expected landing time and active phone number. Pickup is subject to advance confirmation and vehicle availability. Airport drop-off, motor-park transfers and other journeys are quoted separately.
12
Speak to your manager
The manager handles booking enquiries 24 hours a day and verifies bank transfers. Call or WhatsApp 0813 411 4799, or email bookings@fingersbarapartments.com. Refunds, date changes, airport pickup and payment confirmation are handled personally by the manager, not automatically by this website.
A question about your stay?
Your manager is available 24 hours a day.
Speak on WhatsApp ↗Request your stay →